Refund Policy
RiderAcceptor refund review process for delayed activation, duplicate orders, payment mismatch, and support verification.
Delayed activation
If payment succeeded but access is pending, contact support with registered email, order id, plan name, amount, payment time, and phone model before paying again.
Duplicate orders
Verified duplicate payments for the same intended access period may be reviewed for refund or adjustment after gateway and account checks.
Non-refundable cases
Used plan time, completed access periods, unsupported device behavior, third-party platform results, missing verification details, or policy misuse may not qualify.
Gateway timing
Approved refunds return through the original payment method when possible. Bank, card, UPI, wallet, or PayPal timelines depend on the provider.